The International Standard for Service Excellence is the new benchmark for organisations world-wide.   

It’s a universal quality mark that says your company has achieved the highest standards that any company can reach right across the globe.  

Developed and governed by The International Customer Service Institute (TICSI), the standard helps organisations to focus on delivering customer excellence.

Customer Service Network (CSN) is the appointed UK delivery partner and its team of highly skilled consultants will help you every step of the way towards the highest level of certification.